/* Support Chat Widget — SSLWebsites — themable via CSS custom properties */
/* Light theme by default (matches dashboard), overridable via --sc-* vars */

.sc-bubble{position:fixed;bottom:24px;right:24px;width:56px;height:56px;border-radius:50%;background:var(--sc-accent,#1a1a1a);color:#fff;border:none;cursor:pointer;box-shadow:0 4px 16px rgba(0,0,0,.2);z-index:9990;display:flex;align-items:center;justify-content:center;transition:transform .2s,box-shadow .2s}
.sc-bubble:hover{transform:scale(1.08);box-shadow:0 6px 24px rgba(0,0,0,.3)}
.sc-bubble svg{width:28px;height:28px;fill:currentColor}
.sc-bubble .sc-close{display:none}
.sc-bubble.open .sc-chat-icon{display:none}
.sc-bubble.open .sc-close{display:block}

.sc-panel{position:fixed;bottom:92px;right:24px;width:380px;max-width:calc(100vw - 32px);height:520px;max-height:calc(100vh - 120px);border-radius:16px;background:var(--sc-bg,#ffffff);border:1px solid var(--sc-border,#e8e4df);box-shadow:0 12px 40px rgba(0,0,0,.15);z-index:9989;display:none;flex-direction:column;overflow:hidden;font-family:'Inter',-apple-system,BlinkMacSystemFont,sans-serif;transition:all .3s ease;color:var(--sc-text,#1a1a1a)}
.sc-panel.open{display:flex}

.sc-panel.maximized{width:560px;height:80vh;max-height:calc(100vh - 48px);bottom:50%;right:50%;transform:translate(50%,50%);border-radius:16px;box-shadow:0 20px 60px rgba(0,0,0,.25)}

.sc-backdrop{position:fixed;inset:0;background:rgba(0,0,0,.3);backdrop-filter:blur(8px);-webkit-backdrop-filter:blur(8px);z-index:9988;opacity:0;pointer-events:none;transition:opacity .3s ease}
.sc-backdrop.show{opacity:1;pointer-events:auto}

.sc-header{padding:16px 20px;background:var(--sc-header,var(--sc-accent,#1a1a1a));color:#fff;font-weight:600;font-size:15px;display:flex;align-items:center;gap:10px;flex-wrap:wrap}
.sc-header .sc-logo{height:24px;width:auto;flex-shrink:0}
.sc-maximize{background:none;border:none;color:#fff;cursor:pointer;margin-left:auto;padding:4px;opacity:.8;transition:opacity .15s}
.sc-maximize:hover{opacity:1}
.sc-maximize svg{width:16px;height:16px;fill:currentColor}

.sc-messages{flex:1;overflow-y:auto;padding:16px;display:flex;flex-direction:column;gap:12px}
.sc-msg{max-width:85%;padding:10px 14px;border-radius:12px;font-size:14px;line-height:1.5;word-wrap:break-word}
.sc-msg.user{align-self:flex-end;background:var(--sc-accent,#1a1a1a);color:#fff;border-bottom-right-radius:4px}
.sc-msg.assistant{align-self:flex-start;background:var(--sc-card,#f3f1ee);color:var(--sc-text,#1a1a1a);border-bottom-left-radius:4px}
.sc-msg.assistant strong{color:var(--sc-accent,#1a1a1a)}
.sc-msg.assistant code{background:rgba(0,0,0,.06);padding:1px 4px;border-radius:3px;font-size:13px}
.sc-msg.assistant .sc-heading{font-weight:700;font-size:15px;margin:12px 0 6px;color:var(--sc-accent,#1a1a1a)}
.sc-msg.assistant .sc-heading:first-child{margin-top:0}
.sc-msg.assistant .sc-list-item{padding-left:12px;position:relative;margin:3px 0}
.sc-msg.assistant .sc-list-item::before{content:'•';position:absolute;left:0;color:var(--sc-accent,#1a1a1a)}
.sc-msg.assistant .sc-table{width:100%;border-collapse:collapse;margin:10px 0;font-size:13px}
.sc-msg.assistant .sc-table th{text-align:left;padding:6px 10px;background:rgba(0,0,0,.04);border-bottom:1px solid var(--sc-border,#e8e4df);font-weight:600}
.sc-msg.assistant .sc-table td{padding:5px 10px;border-bottom:1px solid rgba(0,0,0,.04)}
.sc-msg.assistant .sc-table tr:last-child td{border-bottom:none}
.sc-msg.system{align-self:center;font-size:12px;color:var(--sc-muted,#9a9a9a);padding:4px 12px}

.sc-typing{align-self:flex-start;padding:10px 14px;background:var(--sc-card,#f3f1ee);border-radius:12px;border-bottom-left-radius:4px;display:none}
.sc-typing.show{display:flex;gap:4px;align-items:center}
.sc-typing span{width:6px;height:6px;border-radius:50%;background:var(--sc-muted,#9a9a9a);animation:sc-bounce .6s infinite alternate}
.sc-typing span:nth-child(2){animation-delay:.15s}
.sc-typing span:nth-child(3){animation-delay:.3s}
@keyframes sc-bounce{to{opacity:.3;transform:translateY(-4px)}}

.sc-escalation{background:rgba(245,158,11,.1);border:1px solid rgba(245,158,11,.2);border-radius:8px;padding:10px 14px;font-size:13px;color:#b45309;margin-top:4px}

.sc-quick-replies{display:flex;flex-wrap:wrap;gap:6px;padding:4px 0}
.sc-quick-btn{background:transparent;border:1px solid var(--sc-accent,#1a1a1a);color:var(--sc-accent,#1a1a1a);border-radius:20px;padding:6px 14px;font-size:13px;cursor:pointer;transition:all .15s;font-family:inherit}
.sc-quick-btn:hover{background:var(--sc-accent,#1a1a1a);color:#fff}

.sc-input-area{padding:12px 16px;border-top:1px solid var(--sc-border,#e8e4df);display:flex;gap:8px;background:var(--sc-bg,#ffffff)}
.sc-input{flex:1;border:1px solid var(--sc-border,#e8e4df);border-radius:24px;padding:10px 16px;font-size:14px;outline:none;background:var(--sc-bg,#ffffff);color:var(--sc-text,#1a1a1a);font-family:inherit;resize:none;max-height:80px}
.sc-input::placeholder{color:var(--sc-muted,#9a9a9a)}
.sc-input:focus{border-color:var(--sc-accent,#1a1a1a)}
.sc-send{width:40px;height:40px;border-radius:50%;background:var(--sc-accent,#1a1a1a);color:#fff;border:none;cursor:pointer;display:flex;align-items:center;justify-content:center;flex-shrink:0;transition:opacity .15s}
.sc-send:disabled{opacity:.4;cursor:default}
.sc-send svg{width:18px;height:18px;fill:currentColor}

@media(max-width:480px){
  .sc-panel,.sc-panel.maximized{bottom:0;right:0;width:100%;max-width:100%;height:100vh;max-height:100vh;border-radius:0;transform:none}
  .sc-bubble{bottom:16px;right:16px}
}